Senior Process & Governance Analyst International Programmes

Your TasksLead strategic initiatives to design and implement a comprehensive governance framework for international insurance programmes, ensuring alignment with global standards and regulatory requirements across multiple jurisdictionsDevelop and refine the strategic concept for international programmes product offerings in collaboration with lines of business, including governance structures, operational models, and training strategies to support scalability and excellenceDrive process optimization and harmonization across international insurance workflows (policy issuance, claims handling, premium calculation, compliance), ensuring efficiency, consistency, and customer-centric solutionsCollaborate with senior stakeholders across underwriting, operations, compliance, and IT to define and document end-to-end processes, integrating best practices and digital tools for enhanced operational effectivenessEstablish governance guidelines and control mechanisms to monitor adherence to global standards, mitigate risks, and ensure quality delivery of international programmesDesign advanced training programmes for internal teams, fostering knowledge transfer and adoption of optimized processes and governance principlesLead cross-functional workshops and change management initiatives, advising on organizational transformation strategies and supporting the implementation of automation and digitalization solutionsProvide strategic insights and performance analysis through data-driven evaluations of process efficiency, compliance metrics, and governance effectiveness, recommending improvements to senior leadershipAct as a subject matter expert for international insurance programmes, representing the organization in global forums and contributing to thought leadership on governance and process excellenceYour ProfileBachelor’s or Master’s degree in Business Administration, Insurance, Risk Management, or a related fieldAdvanced certifications in Business Process Management (BPM), Governance, or Insurance Management highly desirableMinimum 57 years in process management and governance within the insurance industry, with a strong focus on international programmes and multinational operationsDeep understanding of international insurance operations, compliance, and regulatory frameworks across multiple jurisdictionsProven track record in developing governance frameworks, strategic concepts, and training programmes for global insurance networksStrong leadership in process improvement, change management, and digital transformation initiativesAdvanced analytical and strategic thinking capabilities, with proficiency in process modelling and data visualization toolsExcellent communication and stakeholder management skills, able to influence and collaborate at all organizational levelsOpen mindset towards innovation and emerging technologies, with a passion for driving customer value through digital solutionsProfessional fluency in English (written and spoken); additional languages are an asset jid34f2254bj jit0101bj jiy26bj