YOUR MAIN MISSIONS:
- Act as a trusted advisor to MM prospects as well as new clients, helping them to understand how Coface Business Information solutions will help them.
- Act and support for clients with Business Information contracts and secure renewals and long-term profitable relationships.
- Support Sales and Marketing on the development of a growth and acquisition strategy and the offer positioning as well as in managing leads and feeding back activity results.
- Back-office responsibility and active support of the Switzerland Sales and Account Management teams for all administrative matters related to the offer preparation, contract creation and invoicing.
- Gathering required information to manage the proof of concept process together with the pre-sales teams.
- Preparing price indications in coordination with our sales teams.
- Ensure compliance requirements are met for new and existing clients (KYC, KYI & UBO) in collaboration with our shared service center.
- Controlling, reporting and management of customer consumption.
- Assisting the Sales team with various tasks relating to sales/marketing and project management.
- Monitor invoicing process in collaboration with our shared service center and provide support to clients.
CANDIDATE PROFILE :
Education :
- Higher education Degree level (business school or university).
- Good knowledge with IT tools: Microsoft Office, Outlook, Word, Excel, SharePoint.
Experience:
- Proven experience in Account Management in the sale of services.
Competencies:
- Fluency in German and English; fluency in another language is a desired asset (French / Italian).
- Details oriented, proactive, organized and client oriented.
- Ability to deliver high-quality services on tight deadlines Result-oriented and self-motivated.
- Creative, innovative, and passionate about providing the highest quality of service. Strong planning and analytical skills.
Benefits:
- Human-sized team in a casual atmosphere providing support to each other and sharing knowledge and experience. Our business and the role itself will provide you with a great opportunity to gain experience in world leading services.
- Training, health insurance contribution, competitive pension fund.